Balance and Bloom Clinic Privacy Policy
This Privacy Policy explains how Balance and Bloom Clinic ("we," "us," or "our") collects, uses, and protects the information you provide when you visit our website. We are committed to protecting your privacy and handling your data responsibly.
1. Information We Collect
We collect only the information you choose to provide to us directly, and strictly limited technical data necessary for website operation. We do not collect any health information. This means we do not collect data related to your medical history, treatments, diagnoses, or any other sensitive health-related details.
The types of information we collect include:
- Contact Information: This includes the name you voluntarily provide when contacting us through our website, for example, to request information or schedule a consultation. Providing this information is entirely optional.
- Technical Information: Our website automatically collects certain technical information about your visit, including:
- IP Address: Your internet protocol address, which is a unique identifier assigned to your device when you connect to the internet. This information helps us understand where our visitors are geographically located and is used for website security and analytics. We will not use this data to identify you personally.
- Browser Type and Version: Information about your web browser and its version number, which helps us understand how our website performs on different browsers.
- Cookies: We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device. You can manage your cookie preferences through your browser settings. We utilize cookies for basic website functionality and to remember your preferences.
- Website Usage Data: We collect information such as pages visited, time spent on our website, and links clicked. This information is anonymized and used for improving website functionality and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to Your Inquiries: We use your contact information to respond to your questions, comments, or requests for information.
- Improving Our Website: Technical information helps us analyze website traffic, identify technical issues, and improve the overall functionality and user experience.
- Website Security: We use your IP address and other technical data to ensure the security of our website and protect it from unauthorized access and misuse. We take reasonable measures to protect your data.
- Legitimate Interests: We process your data based on our legitimate interests to ensure a functional website, improve user experience, and provide you with the information you request. We balance our legitimate interests with your right to privacy.
3. Who We Share Your Information With
We do not share your personal information with any third parties, except as necessary to provide you with the services you request or as required by law. We adhere to all relevant data protection laws and regulations.
We do not sell or rent your personal information.
4. Data Security
We take appropriate security measures to protect your information from unauthorized access, loss, alteration, or disclosure. These measures include technical and organizational safeguards designed to protect the confidentiality, integrity, and availability of your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute data security.
5. Your Rights
You have the following rights regarding your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate personal information we hold about you.
- Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal information under certain circumstances.
- Right to Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
To exercise any of these rights, please contact us. Your request will be processed in a timely manner.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, it will be securely deleted or anonymized.
7. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
8. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We will post any changes on this page. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.